As we reported this morning, Disney has announced they will be discontinuing their Magical Express service. The service is one of the highlights of Disney’s exceptional customer experience. It is in fact one of the facets that sets Disney apart from its competitors.
It’s becoming more apparent that Disney is suffering financially from their west coast theme park remaining dark and continuing to feel the effects of 2020 and the extended shutdown of all Walt Disney World theme parks.
We now have a statement from Mears, the company who operates the Magical Express service.
Mears spokesperson Roger Chapin told Spectrum News, “Walt Disney made us aware of their decision. While we are disappointed Disney will no longer offer this service, we intend to continue offering transportation services between the airport and all area theme parks and hotels to meet the demand of our visitors now and in the future.”
This is good news for guests as the Brightline train has no distinct timeline for completion and ride share services are expensive.
It appears guests will still have the option to use Mears services to get directly to their resorts which is great news.
Stay tuned for more information as it becomes available.