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As we reported on May 5, Shanghai Disneyland will reopen the gates to the kingdom on May 11 after an almost four-month long shutdown. The Walt Disney Company has suffered a $1 billion dollar loss to their bottom line with Coronavirus crippling much of the world and creating lockdowns across the globe.
During the May 5 shareholders call, Bob Chapek said, “Like so many other companies and industries, the pandemic has hit us hard,” Executive Chairman Bob Iger said, adding, “I have absolute confidence in our ability to get through this challenging period and recover successfully.”
Chapek announced that the Shanghai Disneyland theme park would be reopening on May 11. Shanghai Disney was the first park to close down due to the worldwide Coronavirus back in January and it will be the first to reopen.
Shanghai Disneyland has a capacity of 80,000 but will reopen at only one third capacity or 24,000 guests. Tickets will only be good for the date purchased in order for the company to better control volumes in the parks. “We are going to open up far beow [capacity] to have our training wheels on.” said Chapek. After they get their feet under them and are able to assess progress, the park will increase guest numbers.
With such limited capacity, tickets for the reopening day sold out in mere minutes.
Chapek said in addition to the capactity limits, guests and workers at Shanghai will both be required to wear masks when that park reopens. Characters will not wear masks but distance will be kept between guests and characters and touching the characters will not be allowed for some time.
The parks had added hand sanitizing and washing stations prior to closing but the park will step up their cleaning and disinfection and employee health and safety training.
It was announced on May 7 that Disney Springs in Walt Disney World would be reopening on May 20 with only third-party businesses opening for the first phase. There has been no announcement regarding reopening the domestic parks and resorts at this time.
In addition, there has been no news regarding reopening Disney Cruise Line for guests. Chapek said on the shareholders call that he expects Disney Cruise Line to come back strong and remain at the top of the cruise game. “They trust our business to act in a responsible way.” he said of the issue.
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